STM 483 Information Management

Instructor: Jean Camp

Required texts

to borrow or purchase

Information Rules, Shapiro & Varian, Harvard Business School Press (Boston, MA) c1999

William Hahn Government Policy Towards Open Source, Brookings Institute, 2003.

to borrow, download or purchase

National Academy of Science, The Digital Dilemma: Intellectual Property in the Information Age. National Academy Press, Washington, DC (2000);
contents available on-line

Dibona, Stone, & Ockman (editors),Open Sources: Voices from the Open Source Revolution, O'Reilly (Cambridge, MA) c1999 contents available on-line

Trust and Risk in Internet Commerce, L. Jean Camp, MIT Press, (Cambridge, MA) c2000
rough draft available on-line

Wed Feb 4: Shopping Day

Debating What is Different About Digital

Mon Feb 9: The Internet Changes What? Exactly?

Wed Feb 11: Guest Speaker Mark Lutchen, PricewaterhouseCoopers Partner

Taming the Tiger of Business and IT Strategy Alignment


  • Mark Lutchen, Managing It as a Business, PWC, 2003. pp. 37 - 57.
    Lutch biography,

    Business leaders are responsible for developing the company’s strategies, goals and objectives, based on the focus of the business and its markets. Because technology is, more often than not, at the center of an organization’s ability to enhance its competitive advantage, CIOs must, at the same time, develop and execute the technology strategies and tactics that will cost-effectively support and enhance the overall goals of the business. IT spend and performance measurements must also be developed to track progress, identify gaps and ensure alignment between IT and the business. This is no easy task, particularly in the fast-moving, ever-changing business and technology environments of today. In today’s technology intensive world, business and IT strategy alignment is imperative to business success.

    Mon Feb 16: President’s Day

    Mon Feb 18: Digital Differences

    Information: how the market differs from past information markets and physical markets.

    Mon Feb 23: The Future of Computing

    The Devil in the Details - Leveraging Lock-in, Network Economics & Peering

    Wed Feb 25: Lock-in: Ending Competition for a Customer

    Mon Mar 1: Avoiding Lock-in as Customer Value

    The opposite of flexibility is lock-in

    Wed Mar 3: Interconnection: Network Economics & Global Politics

    Mon Mar 8: Sharing in the Digital Network

    Digital Strategies

    Wed Mar 10: Understanding Code

    Mon Mar 15: Understanding Open Code as Strategic Government Tool

    Wed Mar 17: Beyond Lock-in Anti circumvention as Market Control

    Litmann, Digital Copyright, "Creation & Incentives, Just Say Yes to Licensing" Prometheus Books 2001, pp. 101-121

    Midterm distributed.

    Mon Mar 22: Standards and Standards Wars

    Wed Mar 24:Patenting

    Patented technologies are the best -- for the merchant. They hold considerable risk for the customer and for the purveyors of open code

    Friday Mar 26: Midterm Due

    Midterm take home portion due.

    Mon Mar 29 & Wed Mar 31: Spring Break

    Policy Dilemmas

    Mon Apr 5: Authentication, Liability & Security

    Wed Apr 7: Privacy

    Mon Apr 12: Privacy in Health Care

    Wed Apr 14: P2P as Knowledge Management

    Apr 19: Identity in Digital Government

    Case Studies

    Apr 21: Competing on the License: A Case Study

    Apr 26: Thailand and SchoolNet

    Apr 28: The Secretary of State System

    May 3: Open Source in Massachusetts

    May 5: Final distributed and discussed in the end of class.

    Final due at the end of the exam period.